Responsible Service of Alcohol Victoria online services


Information about privacy - what information we collect and why

Liquor Control Victoria (LCV) at the Department of Justice and Community Safety values and is committed to protecting your privacy.

We handle your personal information in accordance with the Privacy and Data Protection Act 2014 (Vic) (PDP Act), Public Records Act 1973 (Vic) and other applicable legislation.

This Privacy Statement applies to information collected through this website.

Requests to provide information

We may collect personal information that you choose to give us, or which may be required to access a particular service. This includes information collected via online forms and training registration.

Links to external websites

This privacy statement does not apply to any external websites that are linked on this website.

We are not responsible for the privacy practices or content of external websites. When you visit other websites, we recommend you read the privacy statements or policies of these websites before providing personal information.

Security of your personal information

Under the PDP Act, we have a responsibility to protect your personal information. We take reasonable steps to make sure that your personal information is protected from misuse, loss, and unauthorised access, modification, or disclosure. Access to systems, applications, and the information that we collect is limited to authorised staff members only.

Further, any personal information that we collect and use for identifying user trends (for example, IP address) is aggregated and anonymised when generating reports.

Contact us

For further information about this privacy statement or how we handle personal information, please contact us by email at

For other information requests, see the Victorian Government's Office of the Victorian Information Commissioner website.



Legal disclaimer statement

The content of this website is provided for information purposes only. No claim is made as to the accuracy or authenticity of the content of the website.

Information, data and advice on this website is provided on the basis that site users undertake responsibility for assessing the relevance and accuracy of its content. LCV makes no representations, either expressed or implied, as to the suitability of anything on this website for any particular purpose.

We do not sponsor or endorse any material on websites linked from or to this website, including any social media websites that may be linked in any way to this website.

We do not accept any liability to any person:

  • for the information, data or advice (or the use of such information, data or advice) which is provided on this website or incorporated into it by reference
  • for any interference with or damage to a user's computer, software or data occurring in connection with or relating to this website or its use.

If you use automatic language translation services in connection with this site you do so at your own risk. We make no representations, express or implied, as to the accuracy or usefulness of any translation of the information on this website.



We encourage the sharing and re-use of information provided on this website.

The State of Victoria owns the copyright on all material produced by LCV.

All material provided on this website is provided under a Creative Commons 4.0 licence, with the exception of:

  • any images, photographs or branding, including the Victorian Coat of Arms, the Victorian Government logo and the LCV logo.
  • content supplied by third parties.

Read the licence conditions


Material obtained from this website is to be attributed as:

© State of Victoria (Liquor Control Victoria)

Third-party copyright

Content and images from external websites are used with permission. We recommend you refer to the copyright statements on those websites before using any external site materials. Their permission may be required to use the material.



This website aims to meet level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1.

If there is information on this website that you can't access, or if you have suggestions on how we can improve the accessibility of this website, please contact us.